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YaBet provides legal, safe, and secure wagering for the widest selection of international sports events, Vegas-style Casino games, multiplayer Poker, and major North American Horse Racing tracks. The company has been a recognized sports betting industry leader since 1985, handling more than $2 billion in turnover per year. YaBet specifically serves the recreational sports betting market, yet provides the same customer service experience that the professional Sports Better has come to expect.Frequently Asked Questions
General Questions
Q.
What is YaBet?
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Where are you located?
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Yabet is located in San Jose, Costa Rica and is fully licensed by the Government of Costa Rica to accept wagers via Internet or telephone.Q.
What are your hours of operation?
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YaBet’s offices are open 24 hours a day, 7 days a week, 365 days of the year, with no exceptions.Q.
How old do I have to be to use your services?
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You must be at least 18 (eighteen) years or older to use YaBet’s services.Q.
Can I wager by phone using my Internet account?
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Yes, Internet users can place a wager by calling our Toll-FREE number, and wager over the phone using their Internet Account ID and Password.Q.
Is gambling over the Internet or phone illegal?
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YaBet is recognized and fully licensed by the Government of Costa Rica to accept wagers over the Internet and by phone. We process millions of transactions per day, and as long as you are not a resident of Costa Rica, we will accept your bet. However, to determine the legality of Internet Gambling in your jurisdiction, you should consult your local governmental authorities or a qualified attorney.Q.
Is my personal information secure and confidential?
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As a customer of YaBet, you have entrusted us to protect your privacy and to safeguard your personal information. We take this responsibility seriously, and have designed policies, procedures, and technological infrastructure to prevent the misuse of your information. Furthermore, YaBet does NOT disclose your personal or financial details to third parties or government agencies, nor will we sell, rent, or trade your information to other agencies.
Money Matters
Q.
How do I open an account?
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Simply complete the Sign-Up Form or call our Toll-FREE number, and a courteous Customer Service representative will be happy to assist you in opening an account, which takes only a minute.Q.
How much does it cost to open an account?
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Nothing. YaBet does not charge you for opening an account via the Internet. However, there is a minimum $50 deposit if you open an account over the phone.Q.
Do I have to pay taxes on my winnings?
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No, it is completely up to you to decide if you want to declare your winnings or your losses to the appropriate tax authorities in your governing jurisdiction.Q.
What is your minimum and maximum wager?
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Our minimum wager is $5 online and $50 over the phone. Our maximum wager is $5,000 online and $10,000 over the phone.Q.
What currencies can I use to fund my account?
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You have the ability to choose a preferred currency, including US Dollar, Canadian Dollar, British Pound, Euro, Norwegian, and Swedish Krone, but you cannot change currencies once you’ve made a selection.Q.
How do I deposit money into my account?
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To deposit money into your account, YaBet offers a wide selection of deposit methods, including Instant Check, Neteller, Moneybookers, FirePay, Bank Wire, Bank Draft, Visa, and Mastercard.Q.
How do I withdraw money from my account?
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To withdraw money from your account, simply call our Toll-FREE number or e-mail our Customer Service department, Monday through Friday 9am-5pm EST. First, we will first credit back your original purchase to the depositing account from which you had made the initial deposit. Second, we will credit any additional winnings to you, based on the option you prefer.Q.
Why do I have to submit a Credit Card Authorization Form when I use my credit card?
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Due to changes in Visa and Mastercard policies, YaBet may be unable to return funds back to your credit card. However, before any payout is processed, you will be required to complete and fax (1-888-473-9257) a Credit Card Authorization Form. You will be further required to fill-out this form for each card you use to fund your account.